{"id":13912,"date":"2011-10-04T21:39:28","date_gmt":"2011-10-04T21:39:28","guid":{"rendered":""},"modified":"2011-10-04T21:39:49","modified_gmt":"2011-10-04T21:39:49","slug":"kaiser-forced-to-repay-some-small-business-for-overcharging","status":"publish","type":"post","link":"https:\/\/calitics.com\/index.php\/2011\/10\/04\/kaiser-forced-to-repay-some-small-business-for-overcharging\/","title":{"rendered":"Kaiser Forced to Repay Small Businesses for Overcharging"},"content":{"rendered":"<p><i>HMO faces scrutiny for their arithmetic<\/i><\/p>\n<p>by Brian Leubitz<\/p>\n<p>Kaiser is something of a mixed bag. &nbsp;They get some good press for focusing on areas that help to reduce health care costs, preventative care, that sort of thing. &nbsp;On the flip side, they are usually somewhere in the background on lobbying efforts, killing any attempts to make health care insurance more consumer friendly in California.<\/p>\n<p>Well, today&#8217;s news is more on the dark side. &nbsp;It turns out that they&#8217;ve been overcharging small business customers and not really providing the data to back it up:<\/p>\n<blockquote><p>Kaiser Permanente has retroactively rolled back rate increases that went into effect for small businesses on July 1 by 1.2 percent.<\/p>\n<p>The welcomed &#8211; albeit small &#8211; bit of news for thousands of &nbsp;California enrollees comes after a bit of wrangling with the state regulators.<\/p>\n<p>Kaiser in April had proposed a 10.7 percent rate hikes for the bulk of its small business customers. The state Department of Managed Health Care, armed with a new law that allows them to scrutinize actuarial data behind the rate filings, pushed back.<\/p>\n<p>&#8220;We&#8217;ve been &nbsp;concerned about the lack of data they provided to support their trends and we requested they reduce their rates,&#8221; said department spokeswoman Lynne Randolph.<\/p>\n<p>The new increase of 9.5 percent translates into a total savings of $13.5 million, Randolph said. &#8220;We &nbsp;believe thousands of people in small businesses are going to benefit from this,&#8221; she said. &#8220;It shows the rate review process can be effective.&#8221; (<a href=\"http:\/\/blog.sfgate.com\/chronrx\/2011\/10\/03\/kaiser-lowers-rate-increases-for-small-businesses\/\">SF Gate<\/a>)<\/p><\/blockquote>\n<p>This is bigger than it might seem. First, Kaiser had been facing heat from NUHW for a while now on labor issues, but also on issues of fairness like this. &nbsp;In fact, NUHW raised the alarms <a href=\"http:\/\/nuhw.squarespace.com\/storage\/docs\/kaiser-docs\/NUHW-LttrToGovBrownOnKaiserJuly2011RateHikes6-24-11.pdf\">in a letter (PDF)<\/a> on this issue back in June.<\/p>\n<p>There&#8217;s always more than meets the eye in these things. &nbsp;Everybody scratches everybody else&#8217;s back. &nbsp;In fact, the wife of Bob Hertzberg sits on the board of Kaiser. &nbsp;Hertzberg, the former speaker of the Assembly and leader of the rich dude funded &#8220;Think Long&#8221; project that will be coming up with ideas to &#8220;reform&#8221; the tax system sometime in the next few months. &nbsp;You think they&#8217;ll call for increased monitoring of the massively profitable &#8220;non-profit&#8221; health insurance companies?<\/p>\n","protected":false},"excerpt":{"rendered":"<p><i>HMO faces scrutiny for their arithmetic<\/i><\/p>\n<p>by Brian Leubitz<\/p>\n<p>Kaiser is something of a mixed bag. &nbsp;They get some good press for focusing on areas that help to reduce health care costs, preventative care, that sort of thing. &nbsp;On the flip side, they are usually somewhere in the background on lobbying efforts, killing any attempts to make health care insurance more consumer friendly in California.<\/p>\n<p>Well, today&#8217;s news is more on the dark side. &nbsp;It turns out that they&#8217;ve been overcharging small business customers and not really providing the data to back it up:<\/p>\n<blockquote><p>Kaiser Permanente has retroactively rolled back rate increases that went into effect for small businesses on July 1 by 1.2 percent.<\/p>\n<p>The welcomed &#8211; albeit small &#8211; bit of news for thousands of &nbsp;California enrollees comes after a bit of wrangling with the state regulators.<\/p>\n<p>Kaiser in April had proposed a 10.7 percent rate hikes for the bulk of its small business customers. The state Department of Managed Health Care, armed with a new law that allows them to scrutinize actuarial data behind the rate filings, pushed back.<\/p>\n<p>&#8220;We&#8217;ve been &nbsp;concerned about the lack of data they provided to support their trends and we requested they reduce their rates,&#8221; said department spokeswoman Lynne Randolph.<\/p>\n<p>The new increase of 9.5 percent translates into a total savings of $13.5 million, Randolph said. &#8220;We &nbsp;believe thousands of people in small businesses are going to benefit from this,&#8221; she said. &#8220;It shows the rate review process can be effective.&#8221; (<a href=\"http:\/\/blog.sfgate.com\/chronrx\/2011\/10\/03\/kaiser-lowers-rate-increases-for-small-businesses\/\">SF Gate<\/a>)<\/p><\/blockquote>\n<p>This is bigger than it might seem. First, Kaiser had been facing heat from NUHW for a while now on labor issues, but also on issues of fairness like this. &nbsp;In fact, NUHW raised the alarms <a href=\"http:\/\/nuhw.squarespace.com\/storage\/docs\/kaiser-docs\/NUHW-LttrToGovBrownOnKaiserJuly2011RateHikes6-24-11.pdf\">in a letter (PDF)<\/a> on this issue back in June.<\/p>\n<p>There&#8217;s always more than meets the eye in these things. &nbsp;Everybody scratches everybody else&#8217;s back. &nbsp;In fact, the wife of Bob Hertzberg sits on the board of Kaiser. &nbsp;Hertzberg, the former speaker of the Assembly and leader of the rich dude funded &#8220;Think Long&#8221; project that will be coming up with ideas to &#8220;reform&#8221; the tax system sometime in the next few months. &nbsp;You think they&#8217;ll call for increased monitoring of the massively profitable &#8220;non-profit&#8221; health insurance companies?<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[],"tags":[844,8330],"class_list":["post-13912","post","type-post","status-publish","format-standard","hentry","tag-844","tag-8330"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[],"jetpack_shortlink":"https:\/\/wp.me\/p6Pvhz-3Co","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/posts\/13912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/comments?post=13912"}],"version-history":[{"count":0,"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/posts\/13912\/revisions"}],"wp:attachment":[{"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/media?parent=13912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/categories?post=13912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/calitics.com\/index.php\/wp-json\/wp\/v2\/tags?post=13912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}