Tag Archives: Larry Page

Google’s Page Clueless When It Comes to Privacy Concerns About Glass

Google CEO Larry Page simply doesn’t get it when it comes to privacy concerns about the Internet giant’s new computerized eyewear, Google Glass.   He made that crystal clear at the annual shareholders’s meeting Thursday.

I made my annual trek to Mountain View  to attend the Internet giant’s shareholder meeting and pose some questions directly to Google’s top executives.  I said Glass is one of the most privacy invasive and Orwellian devices ever made because it allows a user to surreptitiously photograph or video us or our kids.  “It’s a voyeur’s dream come true,” I said, before noting the hypocrisy in unleashing a device that enables massive violations of everyone else’s privacy, but operating under rules that barred cameras and recording devices from the meeting. Take a look at a video from the meeting.

“Obviously, there are cameras everywhere, ” responded Page.  “”People worry about all sorts of things that actually, when we use the product, it is not found to be that big a concern.”

“You don’t collapse in terror that someone might be using Glass in the bathroom just the same as you don’t collapse in terror when someone comes in with a smartphone that might take a picture. It’s not that big a deal. So,  I would encourage you all not to create fear and concern about technological change until it’s actually out there and people are using it and they understand the issues.”

Page tried to compare the video cameras on ubiquitous smartphones with Google Glass.  That’s exactly the point.  There is a huge difference.  I don’t collapse in fear that I’ll be videoed in the bathroom by a smartphone camera precisely because it’s obvious that someone is using the camera.  I can politely ask them to stop, or escalate my protests as appropriate if necessary. Indeed, consider this satirical video, “Supercharge”, featuring Page and Executive Chairman Eric Schmidt if you don’t understand what I mean. It’s  obvious Schmidt is invading the privacy of the gentleman in the next stall.  Take a look at the video.  You’ll see what I mean.

It doesn’t work that with Glass and that’s what is so creepy. There’s an app that snaps a photo with a wink.  People have no idea that they are being photographed or videoed.  That’s what people are worried about and they want the ability to delete videos and photos from Google’s database when they discover their privacy has been invaded.

Page says we shouldn’t worry about “technological change until it’s actually out there and people are using it.”  He’s wrong.  You need to to think about the impact before the technology is implemented.  That’s what’s entailed in the concept of privacy by design, something that Google just doesn’t seem to get.

And here’s another point to ponder: As Google was holding its annual meeting, The Washington Post was breaking the details of NSA’s overreaching, intrusive snooping on users of some of the biggest Internet companies including Google with its PRISM program.  Can’t you imagine a billion Glass users and a billion winks and the data that would flow to NSA?

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Posted by John Simpson, Consumer Watchdog’s Privacy Project.  Follow Consumer Watchdog online on Facebook and Twitter.

FTC should proceed with case against Google

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When you stare down a $220 billion corporation, it’s hard not to blink. But if the Federal Trade Commission doesn’t deliver on its ultimatum to Google that it settle its antitrust problems soon for real relief or face prosecution, then consumers will never get the open and unfettered online and mobile access to information they deserve.

While the government’s battle with Microsoft in the 1990s was about whether the dominant software company could bundle software and an Internet browser, the antitrust case against Google is about whether one company should have so much control over online information that it can steer us any where it chooses for its own profit.

This is the power to make or break businesses, control online discourse, and steer consumers to the Internet giant’s own websites and affiliated businesses, all based on tweaking an unseen algorithm and holding a network of key online and mobile gateways and properties.

Google’s 70% control of online searches and 90% control of mobile searches, along with its dominant Android mobile operating system, patents, and vast content acquisitions make it the Standard Oil of our time.

The allegations against Google are that it restrains online trade with biased search results that drive consumers to the content it owns (Google Travel, Products, YouTube, Maps, Google+, etc.) or content it chooses, as opposed to that favored organically by the public.

Restraint of trade may be different today than in 1911 when the U.S. Supreme Court ordered John Rockefeller’s Standard Oil broken into parts under the Sherman Antitrust Act. Nonetheless the antitrust principle of preventing dominant players from playing unfairly and hurting consumers by driving out legitimate competition is very real for Google’s 2012 business model.

The principle at stake in the FTC case is critical: If you want to do business online, should you be forced to do business with Google?

Companies like Foundem, Nextag, AsktheBuilder.com and Kayak have been threatened with closing because they have fallen on the wrong side of the assumptions in Google’s Search algorithm. The evidence shows that Google increasingly steers consumers to what it determines to be “quality” web sites – aka those that use Google services and support its business model. If you are not on Page One of a Google Search, your business is not alive, even though you may be the business that consumers prefer in the market, just not Google’s “type” of business.

Counterfeit industries and black markets for prescription drugs, predatory loans and entertainment have also profited because Google has turned a blind eye to the source of its massive advertising dollars and, as a result, companies that play by the rules have been hurt. Example: Google paid the US $500 million last year for illegal pharmacy advertising. Copyright and other intellectual property rights held by authors, artists, musicians, journalists and Hollywood are also increasingly thrown to the wind because of Google’s dominance, bias against respecting them and the money to be made from “free” content and pirated products.

Can such a dominant search and content Goliath really provide open access that isn’t biased toward its ownership interests?

Google founders Larry Page and Sergey Brin didn’t think so when they went to Stanford.

“We expect that advertising funded search engines will be inherently biased towards the advertisers and away from the needs of the consumers,” they wrote in Appendix A of their research paper explaining their search technique. “Since it is very difficult even for experts to evaluate search engines, search engine bias is particularly insidious.”

Consumers often don’t know that they are being steered or why, so it takes an engineer to show them. Recently engineers from Twitter, MySpace and Facebook showed that Google’s new social search feature steers users to less relevant and less popular spots, like Google+, to promote Google services, rather than Twitter and other spots with unquestionably more traffic. Google increasingly wants our world to be its world.

The young Google founders argued in their Stanford research paper that launched Google that overt bias won’t be tolerated, but covert steering would be acceptable. “For example, a search engine could add a small factor to search results from friendly companies, and subtract a factor from results from competitors,” they wrote. ” This type of bias is very difficult to detect but could still have a significant effect on the market.”

And this is the most dangerous type of bias in the hands of company as big and controlling as Google.

The European Commission is demanding the Internet giant change its ways or face a formal complaint. The Federal Trade Commission, rumored to be backing away from a staff recommendation in favor of legal action, owes the public a prosecution of Google in order to reveal the evidence it has collected. Help us keep the FTC off the fence – send an email to the Commission today to tell them to file the antitrust lawsuit today!

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Originally posted on November 30th, 2012 on the Hill. Posted by Jamie Court, author of The Progressive’s Guide to Raising Hell and President of Consumer Watchdog, a nonpartisan, nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics. Visit us on Facebook and Twitter.

Why are Mr. Schmidt and Mr. Page Afraid of Congress?

No CEO ever likes to testify before Congress, but Google’s CEOs, past (Eric Schmidt) and present (founder Larry Page), are going so far out of their way to avoid testifying in Congress that they are begging for a subpoena.

No CEO ever likes to testify before Congress, but Google’s CEOs, past (Eric Schmidt) and present (founder Larry Page), are going so far out of their way to avoid testifying in Congress that they are begging for a subpoena.

Bloomberg is reporting that, “In a letter dated June 10, the Democratic chairman and leading Republican on the antitrust subcommittee asked Google to provide one of the company’s two senior executives before Congress’ August recess. The letter urged a resolution ‘by agreement’ to avoid ‘more formal procedures.’

“The threat of subpoenas is one of a number of ways the committee pressure Mountain View, California-based Google to send Page or Schmidt, according to two people familiar with negotiations between the panel and the company. The possibility of subpoenas was discussed with Google in connection with the letter, the people said. Google still hasn’t formally responded to the request, which had a deadline of June 15, they said.”

It’s ironic that a company whose mission is to open information to the world would dodge an opportunity for openness and transparency with the American people and their Congress.

Kohl wants Google to answer anti-trust questions about Google’s dominance in the search engine market, but Google has a lot to answer for on other accounts. For three years, Google street view cars collected wireless data from tens of millions of homes in 30 nations. It was the largest wire-tapping scandal in world history.

Consumer Watchdog has pushed hard since 2010 for Mr. Schmidt to testify before Congress.  We created a satirical animated video, “Mr. Schmidt Goes To Washington,” using Schmidt’s real quotes to create mock testimony and drove it around Washington on a moving billboard to get policymakers’ attention.

It’s time that Mr. Schmidt and Mr. Page face Congress on serious questions about how the company uses its market dominance to steer search results to its affiliated businesses and its intentions about online privacy.  A company that prides itself on openness and transparency should practice those values with Congress and the American people.  It looks like it will take subpoenas to get that type of cooperation from Google’s executives. We are now one step closer to seeing the first of many subpoenas fly at Mountain View.

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Posted by Jamie Court, author of The Progressive’s Guide to Raising Hell and President of Consumer Watchdog, a nonpartisan, nonprofit organization dedicated to providing an effective voice for taxpayers and consumers in an era when special interests dominate public discourse, government and politics. Visit us on Facebook and Twitter.