Tag Archives: online organizing

Team Brown does Violence to Online Organizing

(For identification purposes only, I’m the Executive Director at Netroots Nation)

Last week yet another poorly crafted Jerry Brown email went out to his email universe. That’s not news, I’ve been cringing at their emails since they first started sending them. Most cringe worthy so far? Jerry Brown’s ring tone.

The subject line was decent, “You wouldn’t believe…” works for me. But the rest of the email violated about every best practice that’s been written for emails. Here’s some simple ones from Blue State Digital for starters.

There’s this weird screen capture of a YouTube video that actually goes to YouTube instead of their donate page (you just lost anyone that intended to donate with that link). Instead of highlighting specific text 2-3 times in the email they opted to use these weird huge contribute images. The email is rambling and without focus. The type is small, nothing is bolded to catch your attention. There’s all sorts of other links to distract you like facebook, etc.

And at the time it was originally sent the lowest contribution you could make without entering something in the “other” box was $100 even though they asked for $10, $25, whatever you can give in the email. And the highest donation was $51,800–now where’s my credit card that’s got that much spare room on it?

You can see a partial shot of it here.

Epic FAIL, the conversion rates have to be terrible.

More on the flip about how Jerry Brown’s email “best practices” are infecting the California Democratic Party and Alberto Torrico’s campaign for Attorney General…

But now this is spreading like a virus in some bad end of the world thriller movie. And it’s doing serious violence to online organizing knowledge.

The California Democratic Party decided to forward Brown’s email this past Thursday night to everyone on their list. They didn’t change a thing, they just forwarded this crappy email verbatim with a little header on top from Burton. You can see a partial screen shot of that here.

And then on the same day Torrico sends something very similar, but actually worse due to lack of focus, to his email list. See that partial screen shot here. I mean hey I’m a Kamala supporter so maybe that’s ok 🙂

Brown has obviously been in politics a long time, and the combination of his team running with these techniques and the CDP supporting them is providing some kind of weird signal to others to adopt them. If Brown’s doing it this must be what it feels like at the top of the game.

So in the hope Brown’s people, CDP people, and folks with other campaigns that read Calitics see this, please stop looking to these emails as examples.

* If you want to follow some good models look at what groups like Courage Campaign, MoveOn and OFA are sending out just to name a few. You’ll notice that fundraising emails are short, carefully constructed and focused, make specific asks, and if there is a video it’s on the donation page. Messaging, unfortunately, is a much longer conversation. But technique is important.

* There’s all kinds of help out there ranging from national consultancies like Blue State Digital (you know, the folks that worked for Obama) to folks like Trilogy Interactive to close to free help like New Organizing Institute provides to scores of articles and blog posts written on the subject. I love Wired for Change tools as much as the next guy but just having their toolset doesn’t cut it, you need to know how to use it.

* If you’re running against an insanely well funded candidate like Meg Whitman, as Brown is, then you need to take online organizing seriously and do it right. It’s an incredibly low cost multiplier to every other aspect of your campaign: fundraising, field, messaging, media, volunteers. All you need to do is look at the story of how a 1 term Senator named Barack Hussein Obama beat one of the most well established and financed candidates in recent political history. It wasn’t by sending emails like this.

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SEIU United Healthcare Workers West looking for an Online Campaigner

It’s yet another testament to the success of the progressive blogosphere that some of the most innovative labor unions in the country are now beginning to take blogging very seriously.  A case in point is SEIU United Healthcare Workers West (disclosure: my former employer), which recently invited bloggers Elliot Petty from the The Courage Campaign and Calitics’ Brian Leubitz to blog about the union’s recent bargaining convention, and which sponsored the Yearly Kos a few weeks ago.

Now UHW is making room for a full time online campaigner to help build the labor movement’s outreach to the netroots.  If you’re interested or know someone else who might be, the job description is beneath the fold:

Online Campaigner

Job description

SEIU United Healthcare Workers – West is seeking a versatile, experienced online campaigner to join our 12-person communications team to:

  * Develop and implement on-line organizing campaign strategy, tools and activities that leverage cutting edge online technologies to support offline organizing and mobilization.
  * Expand current internet and web capabilities to make us a leader in online activism.
  * Develop and implement program to encourage member online activism.

Our ideal candidate is a strong writer, has solid strategic thinking skills, is passionate about social justice, is willing to work hard and can balance competing demands and deadlines.  This candidate must be equally adept at creating persuasive and editorial messaging.

Job responsibilities

  * Maximize the integration of online and offline organizing activities to better achieve our goals
  * Launch campaign initiatives, evaluate success, and modify strategy to improve effectiveness
  * Research, write, edit and distribute compelling action alerts that are coherent with broader campaign messaging.
  * Coordinate extensively with campaign teams, webmaster, videographer and field staff.
  * Ability to monitor and analyze site traffic, leading to more targeted online outreach and maximum public visibility.
  * Monitor online conversations about key issues and identify opportunities for engagement
  * Stay on top of emerging online organizing tools
  * Assist in the development of a member blogger program

Qualification

  * A strong commitment to social justice and the goals and principles of the labor movement.
  * A BA/BS in a related field (such as journalism, communications, computer science or political science) and at least 2 years of experience in online communications and organizing
  * Demonstrated effectiveness using blogs, social networking, viral marketing, internet video distribution, email action alerts, online petitions and other online organizing tools.
  * Excellent writing, speaking, listening, organizational and relationship building skills
  * The ability to strategize and implement plans in the context of a campaign.
  * Self starter, strong work ethic, dynamic and ability to thrive in an unstructured environment
  * Ability to work with a team, drive projects to completion, and handle multiple projects and tight deadlines.
  * Demonstrated skills in managing quantitative data
  * Political and/or other campaign experience highly desirable
  * General computer literacy, proficiency in Microsoft Office, including Access.
  * Willingness to work long, irregular hours, sometimes including weekends and evenings.

About SEIU UHW

With 145,000 members, SEIU UHW is the largest and fastest growing hospital and healthcare union in the Western United States. We represent workers in every aspect of the industry, including hospitals, clinics, homecare and nursing homes. We are committed to building a progressive, democratic labor movement and to achieving high quality healthcare for all.

To apply, send résumé, cover letter and 2 writing samples to [email protected]  SEIU UHW is an affirmative action employer.  Women and people of color are strongly encouraged to apply.